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When temperatures drop below freezing, the New York City Department of Homeless Services calls a Code Blue. Should you see anyone at risk, especially a homeless individual, please call 311. The BronxWorks Homeless Outreach Team will be dispatched to offer assistance.

BronxWorks food pantries operate on a client-choice model, allowing individuals to select the items they prefer. Distribution is based on family size to ensure appropriate support. We are appointment-based, and all clients must call the hotline (646.596.1316) on the designated call day to schedule an appointment. Appointments are issued on a first-call, first-served basis. Please note that some sites have limited availability, so we strongly recommend calling early, as appointments fill up quickly. Click here for a full list of BronxWorks pantry sites.

Eviction & Other Prevention Services

Our eviction prevention programs help low-income renters in emergency situations achieve housing stability and improve their lives.

Most programs do not require you to be on welfare in order to get help. All services are free.

Our experienced staff will help you:

  • Avoid eviction
  • Navigate housing court
  • Prevent threats of eviction from reoccurring
  • Seek funds for emergency rental assistance and utility assistance
  • Understand your tenant rights and the legal process

We also offer programs that work to safeguard children and prevent their placement or re-placement into the foster care system.

Where do I go to obtain assistance for back rent?

Go to our Community Center Office, located at 1130 Grand Concourse, Monday through Thursday, from 9 a.m. to 1 p.m. Upon arrival, you will be assessed to see if you qualify for one of our many eviction prevention programs.

Is there an income guideline?

Most of our programs are designed to serve those who fall below 200% of the federal poverty limit.

If I already have a subsidy, can I still get assistance?

If you are a subsidy holder, you may still be eligible for services from our office.

What are the requirements for assistance?

We have several different programs designed to assist families and individuals that are at risk of eviction. Each program has a different set of requirements, but all programs try to find long-term solutions. All programs require case management to provide financial assistance.

Community Impact

In 2024, BronxWorks Eviction Prevention programs secured over $2.3 million in rental arrears assistance for Bronx residents.