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Due to ongoing capital improvements at the BronxWorks Carolyn McLaughlin Community Center, the main entrance at 1130 Grand Concourse is closed. All guests, visitors and staff should use the accessible entrance located in the rear of the building through the parking lot on Carroll Place. Please exercise caution when entering and exiting the parking lot.

When the predicted heat index reaches 95°F or higher, the City of New York declares a “CODE RED”. During a Code Red, the BronxWorks Homeless Outreach Team will be working hard to help our most vulnerable neighbors get off the streets and into shelter. Designated cooling centers are open during a CODE RED. If you are living without air conditioning and need a place to cool down contact 311 or click here.

Adult Protective Services

The BronxWorks Adult Protective Services (APS) program will provide assessment and case management services to referrals received from the NYC Human Resources Administration (HRA) meeting specific criteria.

Referrals must be 18 years of age and older and, due to mental and/or physical impairments, meet all three of the following criteria:

  • Unable to meet their essential needs for food, shelter, clothing, or medical care, secure entitlements due to them, or protect themselves from physical, sexual or emotional abuse; active, passive, or self-neglect; or financial exploitation.
  • In need of protection from actual or threatened harm, due to physical, sexual, or emotional abuse; active, passive, or self-neglect, or financial exploitation, or by hazardous conditions caused by the action or inaction of either themselves or other individuals.
  • Have no one available who is willing and able to assist them responsibly.

Case Management services will consist of homebound visits to the clients’ homes in order to perform assessments, develop service plans, and provide case management, referral, advocacy and financial management services to ensure that all needs of the adult at risk are met.

These services are provided regardless of income.

All referrals must come directly from HRA.

Need help?

DSS OneNumber
718.557.1399

or complete an online referral