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When temperatures climb closer to 100°F, life on the streets can go from unbearable to deadly. When the predicted heat index reaches 95°F or higher, the City of New York declares a “CODE RED”. During a Code Red, the BronxWorks Homeless Outreach Team will be working hard to help our most vulnerable neighbors get off the streets and into shelter.

Designated cooling centers are open during a CODE RED all around New York City and the Bronx. If you are living without air conditioning and need a place to cool down contact 311 or click here to find a cooling center near you. Please check on your neighbors, especially the elderly and sick. Cooling centers are open and available to the public. More info

Adult Protective Services

The BronxWorks Adult Protective Services (APS) program will provide assessment and case management services to referrals received from the NYC Human Resources Administration (HRA) meeting specific criteria.

Referrals must be 18 years of age and older and, due to mental and/or physical impairments, meet all three of the following criteria:

  • Unable to meet their essential needs for food, shelter, clothing, or medical care, secure entitlements due to them, or protect themselves from physical, sexual or emotional abuse; active, passive, or self-neglect; or financial exploitation.
  • In need of protection from actual or threatened harm, due to physical, sexual, or emotional abuse; active, passive, or self-neglect, or financial exploitation, or by hazardous conditions caused by the action or inaction of either themselves or other individuals.
  • Have no one available who is willing and able to assist them responsibly.

Case Management services will consist of homebound visits to the clients’ homes in order to perform assessments, develop service plans, and provide case management, referral, advocacy and financial management services to ensure that all needs of the adult at risk are met.

These services are provided regardless of income.

All referrals must come directly from HRA.

Need help?

DSS OneNumber
718.557.1399

or complete an online referral