Adult Protective Services

The BronxWorks Adult Protective Services (APS) program will provide assessment and case management services to referrals received from the NYC Human Resources Administration (HRA) meeting specific criteria.

Referrals must be 18 years of age and older and, due to mental and/or physical impairments, meet all three of the following criteria:

  • Unable to meet their essential needs for food, shelter, clothing, or medical care, secure entitlements due to them, or protect themselves from physical, sexual or emotional abuse; active, passive, or self-neglect; or financial exploitation.
  • In need of protection from actual or threatened harm, due to physical, sexual, or emotional abuse; active, passive, or self-neglect, or financial exploitation, or by hazardous conditions caused by the action or inaction of either themselves or other individuals.
  • Have no one available who is willing and able to assist them responsibly.

Case Management services will consist of homebound visits to the clients’ homes in order to perform assessments, develop service plans, and provide case management, referral, advocacy and financial management services to ensure that all needs of the adult at risk are met.

These services are provided regardless of income.

All referrals must come directly from HRA.

Need help?

APS Central Intake Unit

or complete an online referral