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When temperatures climb closer to 100°F, life on the streets can go from unbearable to deadly. When the predicted heat index reaches 95°F or higher, the City of New York declares a “CODE RED”. During a Code Red, the BronxWorks Homeless Outreach Team will be working hard to help our most vulnerable neighbors get off the streets and into shelter.

Designated cooling centers are open during a CODE RED all around New York City and the Bronx. If you are living without air conditioning and need a place to cool down contact 311 or click here to find a cooling center near you. Please check on your neighbors, especially the elderly and sick. Cooling centers are open and available to the public. More info

Benefits and Other Assistance

The Benefits and Other Assistance Department provides in-person application assistance to individuals and families for an array of benefits and entitlements, including health insurance, SNAP and food resources, legal assistance, and more.

Explore our services:

  • Walk-in Offices

    Our offices offer walk-in and telephone services to help Bronx residents resolve problems.

  • BronxWorks Benefit Access and Assistance

    BronxWorks maintains two sites where low-income residents can access financial, housing, benefits, and family service help at no cost.

  • Adult Protective Services

    The BronxWorks Adult Protective Services program will provide assessment and case management services to HRA-referred individuals who meet specific criteria.

  • Food Pantries

    BronxWorks runs food pantries for the general community and older adults.

  • Health Insurance Assistance

    BronxWorks offers outreach, workshops, and one-on-one counseling to educate people about health insurance matters. We also help people enroll in free or low-cost health care programs.

Benefits and Other Assistance FAQs

Does BronxWorks help people apply for citizenship or residency?

Yes. If you qualify, we have paralegals and an immigration attorney at our 1130 Grand Concourse office ready to assist you with the application. We also have services at our Administrative Office at 60 E. Tremont Ave.

How can I find out if I am entitled to benefits?

The BronxWorks Benefits Access and Assistance Program can screen you to see what government benefits you are eligible for and help you apply for them.

Does BronxWorks offer help in applying for health insurance?

Yes. The BronxWorks facilitated enrollers can help you and your family members apply for low- or no-cost insurance.

Can BronxWorks help me obtain food stamps?

Yes. Our food stamp enrollers stationed in various BronxWorks offices throughout the Bronx will gladly help you apply for food stamps.

Can BronxWorks help me complete a housing application or recertification form?

Yes. Our information and referral offices can assist you with those applications.

Do you charge fees for your services?

All BronxWorks services are generally free.

Community Impact

In 2025, BronxWorks programs provided assistance with accessing public benefits for 3,209 families. 

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