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When temperatures climb closer to 100°F, life on the streets can go from unbearable to deadly. When the predicted heat index reaches 95°F or higher, the City of New York declares a “CODE RED”. During a Code Red, the BronxWorks Homeless Outreach Team will be working hard to help our most vulnerable neighbors get off the streets and into shelter.

Designated cooling centers are open during a CODE RED all around New York City and the Bronx. If you are living without air conditioning and need a place to cool down contact 311 or click here to find a cooling center near you. Please check on your neighbors, especially the elderly and sick. Cooling centers are open and available to the public. More info

Adult and Family Homeless Services

BronxWorks is one of the premier homeless services agencies in New York City.

Explore our services:

  • Homeless Outreach Team

    Our Homeless Outreach Team is a mobile unit that works with homeless individuals on the streets 24 hours a day, 365 days a year. We help street homeless people get appropriate services and move to safer environments.

  • Adult Shelter Services

    The Living Room Drop-in Center, Safe Havens and Jerome Avenue Men’s Shelter provide beds and social services to adults who are experiencing homelessness.

  • Family Shelters

    BronxWorks operates family residences in the Bronx that can house a total of 360 homeless families at a time.

Homeless Services FAQs

What should I do if I see a homeless person on the street? 

Call 311, especially if they are behaving erratically. Within one hour, someone will arrive at the site to talk to the homeless individual and access the situation.

Do not give money to panhandlers as it enables them to stay out on the street. If someone is serious about helping the homeless, they should donate money or volunteer at a homeless services organization like BronxWorks.

How can I refer a family to a shelter? Can I make a direct referral to a BronxWorks facility?

Unfortunately, no. Families who have no place to go must apply for shelter at the New York City Department of Homeless Services (DHS)’ Prevention Assistance and Temporary Housing intake center and undergo an evaluation process. DHS decides where people are placed.

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