BronxWorks Heights Senior Center is currently closed. Older Adults needing meals or case assistance can go to Morris Innovative Senior Center or East Concourse Senior Center. Call 929.430.3103 for assistance.


Homeless Outreach Team

The BronxWorks Homeless Outreach Team (HOT) is a mobile unit that works with homeless individuals on the streets, 24 hours a day, 365 days a year. We help street homeless people obtain appropriate services, move to safer environments, and get placed in permanent or long-term transitional housing.

Contact Us.

Juan Rivera, Program Director

Homeless Outreach Team

If you see someone on the street that needs help, or if you need help yourself, please call 311.

Homeless Outreach Team (HOT)

800 Barretto St
Bronx, NY 10474

First floor




English and Spanish

Click for map and directions

HOT offers:

  • Benefits assistance
  • Counseling
  • Crisis intervention (HOT is a certified crisis intervention program)
  • Medical and psychiatric services
  • Permanent housing placements
  • Referrals to drug and alcohol treatment facilities and emergency shelter

Community Impact

In 2020, HOT made 31,228 contacts with street homeless persons, placing 63 in permanent housing, 201 in stabilization beds, and 133 at the Living Room.