Homeless Outreach Team

The BronxWorks Homeless Outreach Team (HOT) is a mobile unit that works with homeless individuals on the streets, 24 hours a day, 365 days a year. We help street homeless people obtain appropriate services, move to safer environments, and get placed in permanent or long-term transitional housing.

Contact Us.

Juan Rivera, Assistant Department Director

Homeless Outreach Team

If you see someone on the street that needs help, or if you need help yourself, please call 311.

Homeless Outreach Team (HOT)

800 Barretto St
Bronx, NY 10474

First floor




English and Spanish

Click for map and directions

HOT offers:

  • Benefits assistance
  • Counseling
  • Crisis intervention (HOT is a certified crisis intervention program)
  • Medical and psychiatric services
  • Permanent housing placements
  • Referrals to drug and alcohol treatment facilities and emergency shelter

Community Impact

In 2023, the BronxWorks Homeless Outreach Team engaged with 1,235 unique individuals in the Bronx.