With the exception of 24-hour facilities, all BronxWorks offices will close at 1pm Tuesday, December 24 and will be closed on Wednesday, December 25 in observance of Christmas.   

 

New York City issues a Code Blue Weather Emergency when the temperature drops to 32°F or less between 4pm and 8am. Should you see a homeless individual out in the cold, please call 311 and an outreach team will be dispatched to offer assistance. Learn more here.

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Homeless Outreach Team

The BronxWorks Homeless Outreach Team (HOT) is a mobile unit that works with homeless individuals on the streets, 24 hours a day, 365 days a year. We help street homeless people obtain appropriate services, move to safer environments, and get placed in permanent or long-term transitional housing.

Contact Us.

Juan Rivera, Associate Vice President, Homeless Outreach Programs
646.393.4072
jrivera@bronxworks.org

Homeless Outreach Team

If you see someone on the street that needs help, or if you need help yourself, please call 311.

Homeless Outreach Team (HOT)

800 Barretto St
Bronx, NY 10474

First floor

Phone:

646.393.4070

Languages:

English and Spanish

Click for map and directions

HOT offers:

  • Benefits assistance
  • Counseling
  • Crisis intervention (HOT is a certified crisis intervention program)
  • Medical and psychiatric services
  • Permanent housing placements
  • Referrals to drug and alcohol treatment facilities and emergency shelter

Community Impact

In 2023, the BronxWorks Homeless Outreach Team engaged with 1,235 unique individuals in the Bronx.