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When temperatures drop below freezing, the New York City Department of Homeless Services calls a Code Blue. Should you see anyone at risk, especially a homeless individual, please call 311. The BronxWorks Homeless Outreach Team will be dispatched to offer assistance.

BronxWorks food pantries operate on a client-choice model, allowing individuals to select the items they prefer. Distribution is based on family size to ensure appropriate support. We are appointment-based, and all clients must call the hotline (646.596.1316) on the designated call day to schedule an appointment. Appointments are issued on a first-call, first-served basis. Please note that some sites have limited availability, so we strongly recommend calling early, as appointments fill up quickly. Click here for a full list of BronxWorks pantry sites.

Adult Shelter Services

The BronxWorks Living Room Drop-in Center, three Safe Havens, and Jerome Avenue Men’s Shelter provide beds and social services to adults who are experiencing homelessness with the goal of assisting clients with obtaining permanent housing.

Explore our services.

Living Room/Safe Havens

The Living Room and Safe Havens offer:

  • Drug and alcohol treatment referrals
  • Housing placement and benefits assistance
  • Medical and psychiatric care
  • Medication monitoring
  • Nutritional assistance
  • Substance abuse counseling

BronxWorks Living Room 24-Hour Drop-In Center

800 Barretto St
Bronx, NY 10474

Languages:

English and Spanish

Click for map and directions

The Living Room is one of the only 24-hour drop-in centers in the Bronx for street homeless adults. Clients are welcome to spend time off the street, use the laundry and showers, eat a hot meal, and get other essential help.

Safe Havens

Barretto St.
The Pyramid
Westchester Avenue

Languages:

English

Our Safe Havens are temporary shelters for chronically street homeless adults. Clients are identified by New York City Department of Homeless Services Street Homeless Outreach Teams. The goal of Safe Havens is to provide assistance for clients to attain permanent housing.

The Barretto Street Safe Haven has 50 beds for homeless adults. The Pyramid Safe Haven has 125 beds for single adult males. The Westchester Avenue Safe Haven has 63 beds for adults experiencing homelessness in the Bronx, ages 50 and over.

Please note, our Safe Havens only accept referrals from New York City Department of Homeless Services Street Homeless Outreach Teams.

Jerome Avenue Men’s Shelter

The  Jerome Avenue Men’s Shelter (JAMS) is committed to helping men achieve housing permanency by addressing barriers that stand in the way of this goal. JAMS is part of the NYC Department of Homeless Services shelter system and provides beds to 200 men with mental illness who are experiencing homelessness.

The site offers an array of social services, such as housing case management (including assistance with benefits and gathering vital documents), programming to address mental health and substance abuse issues, meals, and activities. The site has an on-site clinic that can provide primary care and psychiatric services. Residents can remain at the shelter until placed into permanent housing, ideally within nine months of receiving services.

Two males standing side by side smiling looking at the camera

The Housing First Model is the idea that you provide a street homeless person with a place to live without assigning any qualifications, understanding that access to stable housing is essential to resolving many life issues.

— Noel Concepcion, Vice President, Adult Homeless Services

Community Impact

In 2024, BronxWorks Adult Homeless Services placed 259 previously homeless adults into permanent housing.

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