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When temperatures drop below freezing, the New York City Department of Homeless Services calls a Code Blue. Should you see anyone at risk, especially a homeless individual, please call 311. The BronxWorks Homeless Outreach Team will be dispatched to offer assistance.

BronxWorks food pantries operate on a client-choice model, allowing individuals to select the items they prefer. Distribution is based on family size to ensure appropriate support. We are appointment-based, and all clients must call the hotline (646.596.1316) on the designated call day to schedule an appointment. Appointments are issued on a first-call, first-served basis. Please note that some sites have limited availability, so we strongly recommend calling early, as appointments fill up quickly. Click here for a full list of BronxWorks pantry sites.

Services for Older Adults

BronxWorks is committed to ensuring that the Bronx’s elderly live out their golden years with the respect and dignity they deserve.

Contact Us.

Bibi Karim, Vice President, Services For Older Adults
bkarim@bronxworks.org

Explore our services:

  • Older Adult Centers

    BronxWorks manages many Older Adult Centers (OACs) and older adult services offices designed to meet older adults’ social, recreational, and health needs.

  • Elder Abuse

    BronxWorks has a case manager who helps victims of elder abuse in cases such as: physical, emotional, verbal, and financial abuse.

  • Intergenerational Programming

    BronxWorks joins United Neighborhood Houses and our partners in changing what it means to age by bridging the gap between generations. Both youth and older adults take part in program planning and organizing.

  • Minor Repair Program

    BronxWorks has a technician who makes minor home repairs and performs security checks to make sure seniors stay safe within their homes.

  • Seniors Homelessness Prevention Project

    This program helps low-income Bronx residents aged 60 years or older who have active cases against them in Bronx Housing Court avoid eviction.

  • Senior Housing Assistance Programs

    Our dedicated housing specialist helps seniors who are at risk of homelessness.

Services for Older Adults FAQs

What kinds of benefits or entitlements could I potentially qualify for?

You may qualify and apply for food stamps, Medicaid, HEAP, SCRIE, DRIE, LIFELINE, SAFE LINK, Access-a-Ride, EPIC, and the Medicare Savings Program. We also have a free tax assistance program that operates during the tax preparation season (January through April of each year).

I need housing assistance. What kinds of housing assistance do you offer? Can you find me an apartment?

The BronxWorks’ Senior Housing Assistance Program case manager can assist you with filling out housing applications, provide tenant landlord advocacy, and help you apply for SCRIE or DRIE. The case manager can also give you information on your housing rights and provide you with a listing of senior housing complexes. However, BronxWorks does not rent apartments.

I need my smoke detector battery changed and I cannot reach it. Can you help me with this?

Yes, our Minor Repair Program coordinates with technicians who can come to your home and change the battery on your smoke detector.

My grandchild moved in with me and is stealing all my money. What can I do?

This is abuse. A case manager with our Elder Abuse Program will make a home visit to discuss a plan of action with you. If you do not have money for food, the case manager will bring you a food bag from our pantry.

I am seeking mental health support but I do not know where to turn. Can Older Adult Centers provide support?

BronxWorks can provide screening and connection to care through the NYC Geriatric Mental Health Initiative at all our Older Adult Centers, Naturally Occurring Retirement Centers (NORCs), and Social Club. We can screen for depression, anxiety and substance abuse.

Community Impact

In 2024, specialized services were provided to 2,514 older adults.

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