Close

When temperatures drop below freezing, the New York City Department of Homeless Services calls a Code Blue. Should you see anyone at risk, especially a homeless individual, please call 311. The BronxWorks Homeless Outreach Team will be dispatched to offer assistance.

BronxWorks food pantries operate on a client-choice model, allowing individuals to select the items they prefer. Distribution is based on family size to ensure appropriate support. We are appointment-based, and all clients must call the hotline (646.596.1316) on the designated call day to schedule an appointment. Appointments are issued on a first-call, first-served basis. Please note that some sites have limited availability, so we strongly recommend calling early, as appointments fill up quickly. Click here for a full list of BronxWorks pantry sites.

Homebase

Homebase is the BronxWorks homelessness and shelter prevention program for residents in Bronx Service Areas 1 (ZIP codes 10451, 10452, 10454, 10455) and 5 (ZIP code 10456). The program helps individuals and families avoid the trauma of homelessness by resolving immediate problems and obstacles that could result in the loss of housing. Program services are crafted to meet the unique needs of each individual or family as well as the demands of maintaining a household.

HomeBase Locations

When you come to the Homebase office, you will be assigned a case manager who will coordinate all services. Some of these services will be provided directly through Homebase, and others will be provided by our community partners.

Services that are available to qualified households include:

  • Assistance with Household Repairs
  • Entitlements
  • Household budgeting skills
  • Landlord mediation
  • Legal services
  • Referrals (Childcare, Education, Mental Health, Substance Abuse Services, etc.)
  • Short-term financial assistance

If you do not live in ZIP codes 10451, 10452, 10454, 10455 or 10456, you may be able to get assistance through other eviction prevention programs.

BronxWorks Community Access Sites

BronxWorks Homebase also offers Community Access Sites in three locations, specifically serving residents living in certain buildings in the surrounding community. Give us a call at 347.620.7830 or stop by if you are facing obstacles that could result in the loss of housing.

  • BronxWorks Homebase Community Access Site (Boone Ave.)

    (For residents only)

    1524 Boone Ave
    Bronx, NY 10460

    serves 1490, 1500, 1524, 1544, & 1560 Boone Ave., and 1010 East 173rd St.

    Contact:

    Juandy Paredes, Program Director
    jparedes@bronxworks.org

    Phone:

    347.620.7830

    Languages:

    English and Spanish

    Click for map and directions

  • BronxWorks Homebase Community Access Site (Gerard Ave.)

    (For residents only)

    491 Gerard Ave
    Bronx, NY 10451

    serves 491 Gerard Ave and 530 Exterior St

    Contact:

    Juandy Paredes, Program Director
    jparedes@bronxworks.org

    Phone:

    347.620.7830

    Languages:

    English and Spanish

    Click for map and directions

  • BronxWorks Homebase Community Access Site (W Farms Rd.)

    (For residents only)

    1923 West Farms Rd
    Bronx, NY 10460

    serves 1923 West Farms Road and 1290 Rodman Place

    Contact:

    Juandy Paredes, Program Director
    jparedes@bronxworks.org

    Phone:

    347.620.7830

    Languages:

    English and Spanish

    Click for map and directions

Community Impact

In 2024, the BronxWorks Homebase program provided rental arrears assistance to over 2,370 Bronx households.