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When temperatures drop below freezing, the New York City Department of Homeless Services calls a Code Blue. Should you see anyone at risk, especially a homeless individual, please call 311. The BronxWorks Homeless Outreach Team will be dispatched to offer assistance.

BronxWorks food pantries operate on a client-choice model, allowing individuals to select the items they prefer. Distribution is based on family size to ensure appropriate support. We are appointment-based, and all clients must call the hotline (646.596.1316) on the designated call day to schedule an appointment. Appointments are issued on a first-call, first-served basis. Please note that some sites have limited availability, so we strongly recommend calling early, as appointments fill up quickly. Click here for a full list of BronxWorks pantry sites.

Emergency Needs for the Homeless Program

The Emergency Needs for the Homeless Program helps families with children under the age of 18 who are homeless or at risk of homelessness and in need of emergency services. The program provides assistance with rent arrears, eviction notices, and utility termination.

In order to qualify, families must:

  • Reside in The Bronx
  • Be the leaseholder
  • Fall within 200% of the poverty guidelines
  • Have U.S. citizenship or legal permanent residency

Families eligible for crisis intervention services may be faced with calamities but are not in court. Families eligible for eviction prevention services are at risk of eviction and have accrued rent arrears.

  • Avenue St. John Office

    630 Southern Blvd
    Bronx, NY 10455

    Contact:
    Selena Ferreiras, Case Manager
    sferreiras@bronxworks.org

    Phone:
    646.957.3963

    Languages:
    English

    Click for map and directions

  • Hunts Point Multiservice Center

    630 Jackson Ave
    Bronx, NY 10455

    Contact:
    Maxene Foster, Program Coordinator, Benefits Access & Assistance
    mfoster@bronxworks.org

    Phone:
    646.574.9440

    Click for map and directions