With the exception of 24-hour facilities, all BronxWorks offices will close at 1pm Tuesday, December 24 and will be closed on Wednesday, December 25 in observance of Christmas.   

 

New York City issues a Code Blue Weather Emergency when the temperature drops to 32°F or less between 4pm and 8am. Should you see a homeless individual out in the cold, please call 311 and an outreach team will be dispatched to offer assistance. Learn more here.

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Adult Protective Services

The BronxWorks Adult Protective Services (APS) program will provide assessment and case management services to referrals received from the NYC Human Resources Administration (HRA) meeting specific criteria.

Referrals must be 18 years of age and older and, due to mental and/or physical impairments, meet all three of the following criteria:

  • Unable to meet their essential needs for food, shelter, clothing, or medical care, secure entitlements due to them, or protect themselves from physical, sexual or emotional abuse; active, passive, or self-neglect; or financial exploitation.
  • In need of protection from actual or threatened harm, due to physical, sexual, or emotional abuse; active, passive, or self-neglect, or financial exploitation, or by hazardous conditions caused by the action or inaction of either themselves or other individuals.
  • Have no one available who is willing and able to assist them responsibly.

Case Management services will consist of homebound visits to the clients’ homes in order to perform assessments, develop service plans, and provide case management, referral, advocacy and financial management services to ensure that all needs of the adult at risk are met.

These services are provided regardless of income.

All referrals must come directly from HRA.

Need help?

APS Central Intake Unit
212.630.1853

or complete an online referral