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When temperatures drop below freezing, the New York City Department of Homeless Services calls a Code Blue. Should you see anyone at risk, especially a homeless individual, please call 311. The BronxWorks Homeless Outreach Team will be dispatched to offer assistance.

BronxWorks food pantries operate on a client-choice model, allowing individuals to select the items they prefer. Distribution is based on family size to ensure appropriate support. We are appointment-based, and all clients must call the hotline (646.596.1316) on the designated call day to schedule an appointment. Appointments are issued on a first-call, first-served basis. Please note that some sites have limited availability, so we strongly recommend calling early, as appointments fill up quickly. Click here for a full list of BronxWorks pantry sites.

Domestic Violence Law Unit

The BronxWorks Domestic Violence Unit provides free legal services to survivors of domestic violence residing in New York State, focusing on issues directly resulting from domestic violence.

Contact Us.

Hector Lopez Ballesteros, Staff Attorney
hlopezballesteros@bronxworks.org

Services include:

  • Legal support for physical, emotional, sexual, economic, or psychological abuse.
  • Assistance with orders of protection, immigration relief (U Visas, T Visas, and VAWA applications), and referrals to support services.

The unit emphasizes empowering survivors, ensuring their safety, and helping them regain control over their lives through holistic and compassionate legal advocacy.