Close

When temperatures drop below freezing, the New York City Department of Homeless Services calls a Code Blue. Should you see anyone at risk, especially a homeless individual, please call 311. The BronxWorks Homeless Outreach Team will be dispatched to offer assistance.

BronxWorks food pantries operate on a client-choice model, allowing individuals to select the items they prefer. Distribution is based on family size to ensure appropriate support. We are appointment-based, and all clients must call the hotline (646.596.1316) on the designated call day to schedule an appointment. Appointments are issued on a first-call, first-served basis. Please note that some sites have limited availability, so we strongly recommend calling early, as appointments fill up quickly. Click here for a full list of BronxWorks pantry sites.

Tax & Financial Assistance Services

BronxWorks offers free tax preparation services and other financial services to qualifying New Yorkers, including debt reduction resources, financial counseling and education, and budgeting skills.

Contact Us.

Betty Ann Tamaisar, Vice President, Workforce Development
718.993.8880 or 347.773.1686
btamaisar@bronxworks.org

NYC Free Tax Prep

The NYC Free Tax Prep program is a free income tax service for New York City residents who have an income of $93,000 or less with dependents, regardless of immigration or naturalization status. This service is designed for low- to moderate-income individuals, persons with disabilities, the elderly, and limited English speakers.

BronxWorks tax preparers are IRS-certified and trained.  BronxWorks has operated NYC Free Tax Prep sites since 2007 and assists an average of 5,000 clients prepare their tax returns each year. This program operates from January to April each year.

No income is needed to qualify for the NYC Free Tax Prep program. However, individuals/families will need the following:

  • An annual income of $65,000 and below if filing single
  • An income less than $93,000 if filing with a spouse and/or claiming someone other than themselves

Clients are also able to apply for the Advanced Child Tax Credit with our tax preparers.

Workforce Development Main Office

550 East 142nd Street
Bronx, NY, 10454

Contact:
Karla Velasquez, Program Director
kvelasquez@bronxworks.org

Phone:
718.993.8880 x353 or 917.697.0845

Click for map and directions

Tax Preparation Document Checklist

  • Photo ID for you and your Spouse.
  • Social Security cards for EVERYONE!!!
  • Childcare agency’s ID, or the name and Social Security number of the childcare provider.
  • Sample check or a bank statement for direct deposit.
  • W-2s for all jobs you’ve held in the prior year and all 1099 forms (if paid in cash or checks).
  • 1095-A – Health insurance through marketplace.
  • Form 1098-T if you paid tuition for post-high school education.
  • 1099-G for unemployment benefits

Email us at TAXES@bronxworks.org for more information.

Through the Robin Hood VITA Pilot program, we offer optional assistance to individuals with dependents during tax season who completed their taxes at any of the BronxWorks Workforce Development Tax Prep sites to achieve self-sufficiency through employment services, financial counseling, training opportunities, and access to benefits.

Financial Empowerment (OFE) Center Program

The Financial Empowerment Center program is a Department of Consumer and Worker Protection partner assisting New Yorkers with low incomes by providing services to increase access to high-quality financial education and counseling, safe and affordable mainstream banking, and income-boosting tax credits and savings.

The program also helps NYC residents reduce debt, strengthen their credit score, develop routine savings practices, balance a budget, open a bank account, separate personal and business finances, and much more!

Walk-ins are welcome at any of our locations, but you can click here to make an appointment.

We also offer Remote Services Thursdays 10 a.m. – 6 p.m. and Fridays 9 a.m. – 5 p.m. Call 917.697.2477.

  • Workforce Development Main Office

    550 East 142nd Street
    Bronx, NY, 10454

    Contact:
    Karla Velasquez, Program Director
    kvelasquez@bronxworks.org

    Phone:
    718.993.8880 x353 or 917.697.0845

    Schedule:
    Monday – Friday 9 a.m. – 5 p.m.

    Click for map and directions

  • Twin Parks West

    355 East 183rd Street
    Bronx, NY 10458

    Contact:
    Herbert Green, Financial Coordinator
    hgreen@bronxworks.org

    Phone:
    917.697.2477

    Schedule:
    Monday 10 a.m. – 6 p.m.
    Tuesday 9 a.m. – 5 p.m.

    Click for map and directions

  • Carolyn McLaughlin Community Center

    1130 Grand Concourse
    Bronx, NY 10456

    Contact:
    Elianny Santana, Financial Counselor
    esantana@bronxworks.org

    Phone:
    646.761.4154

    Schedule:
    Wednesday 9 a.m. – 5 p.m.
    Second and Fourth Saturday of every month, 9 a.m. – 3 p.m.

    Click for map and directions

  • The BronxWorks Financial Empowerment Center At Bay Eden Older Adult Center

    1220 East 229th Street
    Bronx, NY, 10466

    Contact:

    Herbert Green, Financial Coordinator
    hgreen@bronxworks.org

    Phone:

    917.694.2477

    Schedule:

    Tuesday 10 a.m. - 6 p.m.
    Friday 9 a.m. - 5 p.m.

    Click for map and directions

Community Impact

In 2024, BronxWorks provided free income tax preparation and financial literacy services to 7,883 people, securing $8.2 million in refunds.

Related News

All News