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When temperatures drop below freezing, the New York City Department of Homeless Services calls a Code Blue. Should you see anyone at risk, especially a homeless individual, please call 311. The BronxWorks Homeless Outreach Team will be dispatched to offer assistance.

BronxWorks food pantries operate on a client-choice model, allowing individuals to select the items they prefer. Distribution is based on family size to ensure appropriate support. We are appointment-based, and all clients must call the hotline (646.596.1316) on the designated call day to schedule an appointment. Appointments are issued on a first-call, first-served basis. Please note that some sites have limited availability, so we strongly recommend calling early, as appointments fill up quickly. Click here for a full list of BronxWorks pantry sites.

Noel Concepcion, LMSW, Vice President of Adult Homeless Services

Noel Concepcion

Noel Concepcion, LMSW, is celebrating 30 years with BronxWorks. Noel joined the organization in 1995 as a Case Manager for the Homeless Outreach Team (HOT). He is now the Vice President of Adult Homeless Services, overseeing a men’s shelter, multiple safe havens, a drop-in center, and street outreach.

A Bronx native of Puerto Rican descent, Noel spent his entire childhood living in the borough. Noel moved to the Midwest for college and found that he was most engaged with his studies surrounding social work. He earned his Bachelors Degree in Sociology from Southwestern College, then immediately moved back to New York City to pursue a career in social services. Despite his mother moving away to Virginia, Noel wanted to return to the city where he felt he could best support his own community.  He joined BronxWorks HOT in 1995, the same year HOT was established as the first street outreach program in the Bronx.

After a few years into his career, Noel attended Hunter College’s Silberman School of Social Work and earned his MSW. He completed his One Year Residency requirement at the BronxWorks Living Room safe haven and drop-in center, which was recently opened at the time and the first of its kind in the borough. Shortly after completing his MSW, Noel was promoted to Program Director of HOT and then promoted once again to oversee the Living Room as well. The organization’s homeless services continued to expand throughout the years, with Noel maintaining oversight of these services. In 2015, Noel was promoted to Department Director of Adult Homeless Services, coinciding with the opening of the second BronxWorks safe haven. In 2024, Noel was named Vice President of Adult Homeless Services at BronxWorks.

Noel takes extreme pride in contributing to the reduction of street homelessness in the borough, which BronxWorks has presided over for the last three decades. “I’m very proud of the reduction in street homelessness in the Bronx. The work is not done, and we are committed to continuing this work to uplift the community.

 

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