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When temperatures climb closer to 100°F, life on the streets can go from unbearable to deadly. When the predicted heat index reaches 95°F or higher, the City of New York declares a “CODE RED”. During a Code Red, the BronxWorks Homeless Outreach Team will be working hard to help our most vulnerable neighbors get off the streets and into shelter.

Designated cooling centers are open during a CODE RED all around New York City and the Bronx. If you are living without air conditioning and need a place to cool down contact 311 or click here to find a cooling center near you. Please check on your neighbors, especially the elderly and sick. Cooling centers are open and available to the public. More info

Homeless Outreach Team

The BronxWorks Homeless Outreach Team (HOT) is a mobile unit that works with homeless individuals on the streets, 24 hours a day, 365 days a year. We help street homeless people obtain appropriate services, move to safer environments, and get placed in permanent or long-term transitional housing.

Contact Us.

Juan Rivera, Associate Vice President, Homeless Outreach Programs
646.393.4072
jrivera@bronxworks.org

Homeless Outreach Team

If you see someone on the street that needs help, or if you need help yourself, please call 311.

Homeless Outreach Team (HOT)

800 Barretto St
Bronx, NY 10474

First floor

Phone:

646.393.4070

Languages:

English and Spanish

Click for map and directions

HOT offers:

  • Benefits assistance
  • Counseling
  • Crisis intervention (HOT is a certified crisis intervention program)
  • Medical and psychiatric services
  • Permanent housing placements
  • Referrals to drug and alcohol treatment facilities and emergency shelter

Community Impact

In 2025, the BronxWorks Homeless Outreach Team engaged with 4,888 unique individuals in the Bronx.

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